Carpets and vinyl at an affordable price

Q: How do I measure the rooms for carpeting?

Please see our ‘How to measure’ videos by clicking the ‘Measuring’ tab at the top of the homepage. There are different videos according the area you wish to carpet, including advice for measuring vinyl flooring.

Q: I have underfloor heating - is your underlay suitable for this?

No. If you have underfloor heating please contact us for a bespoke quote as we’d need to check the combined tog rating of the carpet and underlay. Most underfloor heating systems recommend a maximum tog of 2.5 so your underlay will need to be around 1.0.

Q: Is the online quote accurate?

Yes, it’s designed to give a real fitted priceWe sanity-check measurementsAny issues are discussed before fitting

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Proudly serving Berkshire, Surrey and North Hampshire with British-made carpets and trusted local fitters.

Choose Your Product

Pick from our Essential, Comfort and Deluxe Ranges

Provide Measurements

We can help with handy "How To" videos

Choose Fitting Date

We offer quick turnarounds with our 'Fast Track' service

Discover our range of carpets

Discover our range of vinyls

Essential - £18.99 sqm

Honest, low-cost and will do the job just fine!

Essential

Comfort - £22.99 sqm

Comfort

Deluxe - £26.99 sqm

Beautiful, resilient and ready for even the most demanding households.

Deluxe

Would you like us to take measurements?

No Problem. Please call us on 01276 53 88 77 or book a FREE Home Visit

Frequently Asked Questions

What areas do you cover?

At the moment, we cover Berkshire, Surrey and North Hampshire. We hope to expand the area we cover soon, but at the moment we cannot fulfill orders received from outside these counties.

What is underlay and do I need it?

An underlay is a layer of material that is placed beneath a carpet during installation. It serves several important functions in enhancing the performance, comfort, and longevity of carpets. Most carpets are fitted with underlay although it is possible to install a carpet without it, by sticking the carpet using a non-permanent glue directly to the subfloor.

The results are not as good, and you may notice irregularities with the subfloor which are more likely to show through. If you would like the carpet fitted without underlay, you will need to choose a carpet with a ‘felt’ or ‘fleece’ backing.

What are Gripper Rods and do I need them?

Gripper Rods, also known as carpet strips, are narrow strips of wood with small, sharp nails or tacks protruding upward. These strips are typically installed along the edges of a room, near the perimeter of walls, and they serve as a crucial component in the carpet installation process. Replacing your Gripper Rods is always recommended to provide a firm grip and ensure your carpet is kept taut.

However, if your Gripper Rods are in a particularly good condition, or less than 12 months old it is possible to re-use them. You may also install a ‘felt’ or ‘fleece’ backed carpet using adhesive, not Gripper Rods, but it is not recommended for several reasons – less comfort, your carpet will wear more quickly and subfloor irregularities are more likely to show through.

Why do you offer only one type of underlay?

We offer a good quality 8mm Underlay by British manufacturer ‘Ball and Young’. However, if you would like something different please contact us to arrange a bespoke quote as this is not available through our online system.

How do I know if I need plyboarding or a smoothing compound (subfloor preparation) and why can't I buy it online?

This question is usually only applicable to sheet vinyl as carpets hardly ever require subfloor preparation, especially if fitted with underlay which will help conceal minor imperfections.

For VINYL, it is vital the surface it is laid on is completely smooth. In most cases where vinyl was fitted previously, the subfloors will have been plyboarded or smoothed with a screed / smoothing compound. You will NOT therefore need to call us. If you are in doubt, it is better we visit to take a look. It is also possible we can do minor repair work which is why we don’t offer the option online to prevent customers paying more than they need to.

How do I measure the rooms for carpeting?

Please see our ‘How to measure’ videos by clicking the ‘Measuring’ tab at the top of the homepage. There are different videos according the area you wish to carpet, including advice for measuring vinyl flooring.

What carpet range is best for high traffic areas?

We would recommend buying a dense twist pile carpet, such as the ‘Oxford’, ‘Churchill’, ‘Buckingham’ or ‘Kensington’ ranges. Polypropylene carpets are arguably better for cleaning so our favourite is ‘Oxford’ which balances durability with cost.

I have underfloor heating - is your underlay suitable for this?

No. If you have underfloor heating please contact us for a bespoke quote as we’d need to check the combined tog rating of the carpet and underlay. Most underfloor heating systems recommend a maximum tog of 2.5 so your underlay will need to be around 1.0.

Is the online quote accurate?

Yes, it’s designed to give a real fitted price

We sanity-check measurements

Any issues are discussed before fitting

Can I order samples before making a decision?

Yes! In fact, we encourage it and refund our costs associated with ordering samples if you choose to proceed with a quote (up to 2 packs). We send all samples by first class post as we understand you’ll want them as quickly as possible. To order samples, click on ‘Samples’ in the main menu.

What is the average lifespan of your carpets?

All of our carpets come with at least 5 year wear warranties. However, the longevity of a carpet will depend on a number of factors, such as how much footfall the carpet will take, how regularly it is hoovered etc. Twist or loop pile carpets tend to maintain their appearance for a longer period compared to Saxony carpets, which have a deeper pile and are more susceptible to crushing.

Do you offer installation services, or should I hire my own installer?

We offer the complete service, including installation where we match you with a top-rate fitter. Although the fitter is not employed directly by Carpet Ease, they are highly trained and understand our company standards.

Are your carpets pet friendly and stain resistant?

We recommend low pile, stain resistant carpet ranges made from polypropylene, which are much easier to clean. Twist pile carpets are generally better for pets than loop pile, as claws can get caught in the loops. Ranges such as ‘Oxford’ would be our top choice, but regardless of the carpet chosen, regular vacuuming and prompt cleaning of pet accidents are essential to maintain the carpets appearance and prolong its lifespan.

Is there a warranty on your carpets?

Yes, all of our carpets come with warranties with the duration varying with the range. Please refer to the product detail page or contact customer service for specific warranty information.

Why does the calculation not seem to add up to the correct sqm?

Our calculator asks for the net sizes and adds a fitters margin to the calculation. This margin is slightly higher for Hall, Stairs and Landing due to the fact these areas often use more carpet than expected, especially if staircases contain steps that turn. Our unique system has been rigorously tested so our quotes can be as competitive as possible, while offering the convenience of an online quotation.

Do you work with Landlords?

All the time! If required, we can even collect and return keys from your letting agent if located nearby.

Do you work with Letting Agents?

Yes! We work alongside several letting agents so know a thing or two about the market and would be happy to offer guidance if required. If you are a letting agent wanting to partner with us, please call our friendly team on 01276 53 88 77 as we would love to discuss how we can help you.

What our customers say..

“Fabulous products fitted with great attention to detail. Professional top-notch fitters who left the house looking better than it's ever looked before… highly recommended!”

“Fantastic company to work with and always professional”

“Fast, hassle-free service. Chose the carpet, booked online on Tuesday and by Friday the carpets were fitted! Thank you”

“Amazing idea and website was really easy to use (the ‘how to measure’ videos were fab!). Carpets installed within a week, highly recommend”.

We are a letting agent with hundreds of managed properties, and have been using Carpet Ease for a long time now. They are a pleasure to deal with from start to finish – the quality of the job is always excellent, and the service is very efficient, they have never let us down. Landlords and tenants have always been pleased and I would have no hesitation whatsoever in recommending them.